Retail & Artisan Courier Services

Arrange delivery for shop stock, display materials, furniture and handmade goods. From a single piece to a larger consignment, we agree the vehicle, packing and handover around what you are sending.

Illustration of a wrapped handmade side table secured on a trolley outside an artisan workshop.

Give delicate items room and protection

Describe exposed surfaces, glass, edges and items that need to remain upright. Send packed measurements and photographs if useful. Suitable packaging, loading help and the delivery point should be agreed before collection.

Work around shops and workshops

Tell us about pedestrianised streets, timed loading bays and customer-facing opening hours. Include a contact who can release the goods and someone ready to receive them. For stock transfers, give the package count and any order references.

Examples from our delivery records

A custom coffee table

A small-van booking recorded a custom coffee table travelling from SL3 to London W8. One furniture item can need a carefully planned handover just as much as a larger load.

Kitchen doors and hardware

A long-wheelbase vehicle booking recorded kitchen doors and hardware from Bristol BS6 to BS16. Measurements and protection need to cover all the separate pieces.

Choose the service around your deadline

Same-day and direct services use a dedicated vehicle. For suitable goods with flexible dates, economy transport normally takes 2–4 working days and may be shared. The route, vehicle, handling and timing are agreed for your booking.

For urgent same-day deliveries, collection is within 1 hour of confirmed booking. We agree the goods, suitable vehicle, protection and collection and delivery handover points before confirming the booking.

Your courier questions answered

Can you collect a single handmade item?

Yes, tell us its packed size, weight, value and any fragile surfaces. We will assess the vehicle and agree how it should be protected and handed over.

Can you collect something I have bought?

Provide the seller’s contact details, collection reference and confirmation that the item is ready to release. We also need the load details and delivery access.

Will you take the goods into the property?

Movement beyond the agreed handover point needs advance agreement. Tell us about stairs, lifts, doorways and any help available before accepting the quote.

Arrange your delivery

Send both postcodes, the ready time, delivery deadline, item count, packed dimensions and weight. Add the goods value, contacts and access details so we can confirm availability, handling, applicable cover and a tailored price. Check the quoted VAT treatment and any loading, waiting or additional-stop charges before booking.

Our staffed office handles bookings and enquiries from 07:30–18:00 UK time, including weekends and bank holidays. Collection and delivery times are agreed separately for each booking. For customers with out-of-hours deliveries, a 24-hour standby mobile number is provided if required. Fresh location updates can be emailed every 15 minutes on request, with printable proof of delivery after handover. Payment is required before collection unless approved credit-account terms apply. Your booking is confirmed after the price and arrangements are agreed and payment has been received, or we accept the booking under your approved account terms. An enquiry alone does not confirm a booking. For changes or a delivery problem, contact us promptly with the job reference.

Explore the relevant service: Light haulage · Bristol courier service · Economy courier