Emergency Key Courier Delivery Service

Keys left behind or needed at another address? We arrange collection from an authorised sender and direct delivery to the person you nominate. Tell us where the keys are, when they are ready and when they are needed.

Illustration of keys being placed in a secure padded envelope for courier handover.

A clear handover at both ends

Give us a contact name and telephone number for collection and delivery. Agree who may release and receive the keys, including any identification or signature requirements. Package the keys securely and use the booking reference on the outside.

Plan around the person waiting

If the recipient is locked out or cannot reach the usual entrance, give us an agreed meeting point. We will assess the journey and confirm the expected collection and arrival times. The keys must already be available to collect.

Examples from our delivery records

Keys from Leeds to Manchester

Our records include a car booking carrying keys from Leeds LS13 to Manchester M22, with collection and delivery recorded on the same date.

A separate key handover

Another car booking recorded a set of keys travelling from SG13 to SE28. A small item still needs clear instructions about who can hand it over.

Your courier questions answered

How quickly can you collect the keys?

For urgent same-day key deliveries, collection is within 1 hour of confirmed booking. We agree the collection address, authorised handover and delivery arrangements before confirming your booking.

Can you deliver to someone other than me?

Yes, provided we agree the authorised sender and recipient in advance. Send their names, contact numbers and any handover requirements.

Can I track the delivery?

Fresh location updates can be emailed every 15 minutes on request. Printable proof of delivery can also be emailed after handover; tell us if you need a particular recipient record.

Arrange your delivery

Send both postcodes, the ready time, delivery deadline, item count, packed dimensions and weight. Add the goods value, contacts and access details so we can confirm availability, handling, applicable cover and a tailored price. Check the quoted VAT treatment and any loading, waiting or additional-stop charges before booking.

Our staffed office handles bookings and enquiries from 07:30–18:00 UK time, including weekends and bank holidays. Collection and delivery times are agreed separately for each booking. For customers with out-of-hours deliveries, a 24-hour standby mobile number is provided if required. Fresh location updates can be emailed every 15 minutes on request, with printable proof of delivery after handover. Payment is required before collection unless approved credit-account terms apply. Your booking is confirmed after the price and arrangements are agreed and payment has been received, or we accept the booking under your approved account terms. An enquiry alone does not confirm a booking. For changes or a delivery problem, contact us promptly with the job reference.

Explore the relevant service: Same-day courier service · Booking FAQs