Healthcare & Medical Courier Services
Arrange transport for medical equipment, packaged supplies and documents between healthcare premises. We confirm the goods, handling requirements and receiving arrangements before allocating a suitable vehicle.
Call 0330 390 4244
Give us the department and delivery point
Include the building, goods entrance, department, named contact and receiving hours. Tell us about appointments, security checks, loading bays and access restrictions. A site postcode alone may not identify the correct handover point.
Confirm specialist requirements first
Declare samples, biological material, medicines and temperature-sensitive goods before booking. Packaging, classification, temperature conditions, handling instructions and acceptance must be confirmed for the particular consignment. An ordinary equipment delivery should not be assumed to cover these requirements.
Examples from our delivery records
A boxed device in Exeter
A small-van record describes a carton containing a faulty medical device, moved between two EX2 addresses. Equipment-return enquiries should include the receiving reference and packing requirements.
Two boxes of monitoring equipment
A separate Exeter record lists two large boxes of monitoring equipment on a small-van booking. Tell us the package count and receiving department when arranging a similar equipment movement.
Choose the service around your deadline
Same-day and direct services use a dedicated vehicle. For suitable goods with flexible dates, economy transport normally takes 2–4 working days and may be shared. The route, vehicle, handling and timing are agreed for your booking.
For urgent same-day deliveries, collection is within 1 hour of confirmed booking. We confirm acceptance of the consignment, any specialist transport conditions and the department handover before confirming the booking.
Your courier questions answered
Can you collect equipment for return or repair?
Describe the device, condition, packing, dimensions and weight. Include the release contact and receiving reference so we can assess the transport and handover.
Can you carry medicines or clinical samples?
Tell us the exact goods and required conditions before booking. We must confirm acceptance, packaging and handling for that consignment; do not assume a standard courier booking is suitable.
Can you deliver to a particular hospital department?
Give us the department, entrance, contact number and receiving hours. We will agree the handover point and any access requirements before collection.
Arrange your delivery
Send both postcodes, the ready time, delivery deadline, item count, packed dimensions and weight. Add the goods value, contacts and access details so we can confirm availability, handling, applicable cover and a tailored price. Check the quoted VAT treatment and any loading, waiting or additional-stop charges before booking.
Our staffed office handles bookings and enquiries from 07:30–18:00 UK time, including weekends and bank holidays. Collection and delivery times are agreed separately for each booking. For customers with out-of-hours deliveries, a 24-hour standby mobile number is provided if required. Fresh location updates can be emailed every 15 minutes on request, with printable proof of delivery after handover. Payment is required before collection unless approved credit-account terms apply. Your booking is confirmed after the price and arrangements are agreed and payment has been received, or we accept the booking under your approved account terms. An enquiry alone does not confirm a booking. For changes or a delivery problem, contact us promptly with the job reference.
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